{"id":5341,"date":"2015-05-05T03:53:36","date_gmt":"2015-05-05T03:53:36","guid":{"rendered":"http:\/\/vmcloud.info\/?p=5341"},"modified":"2015-06-04T05:01:02","modified_gmt":"2015-06-04T05:01:02","slug":"%e3%80%90vmcloud%e4%ba%91%e5%b9%b3%e5%8f%b0%e3%80%91scsm%ef%bc%88%e4%b8%80%ef%bc%89%e8%a7%84%e5%88%92","status":"publish","type":"post","link":"https:\/\/vmcloud.info\/?p=5341","title":{"rendered":"\u3010VMCloud\u4e91\u5e73\u53f0\u3011SCSM\uff08\u4e00\uff09\u89c4\u5212"},"content":{"rendered":"

\u7ec8\u4e8e\uff0c\u5230\u4e86System Center Service Manager\uff0cSCSM\u662f\u5fae\u8f6f\u63d0\u4f9b\u7684\u4e00\u4e2a\u5f3a\u5927\u7684\u96c6\u6210\u5e73\u53f0\uff0c\u53ef\u4ee5\u5e2e\u52a9\u90a3\u4e9b\u8fd8\u6ca1\u5b8c\u5168\u5b9e\u73b0ITIL\u7684\u4f01\u4e1a\u63d0\u4f9bITIL\u6307\u5bfc\u5e76\u4e14\u63d0\u4f9b\u4e00\u7cfb\u5217ITIL\u7684\u6700\u4f73\u5b9e\u8df5\u5de5\u4f5c\u6d41\uff0c\u4ece\u800c\u53ef\u4ee5\u51cf\u5c11\u5de5\u4f5c\u538b\u529b\u4e0e\u538b\u7f29\u7ecf\u6d4e\u6210\u672c\u3002\n<\/p>\n

\"\"\/\n\t<\/p>\n

\u901a\u8fc7SCSM\u53ef\u4ee5\u6700\u7ec8\u4f7f\u4f01\u4e1a\u5185\u90e8\u5f62\u6210\u7ed3\u6784\u5b8c\u6574\u7684CMDB\uff08\u6b64CMDB\u6307\u7684\u662fITIL\u4e2d\u914d\u7f6e\u7ba1\u7406\u6570\u636e\u5e93\uff0c\u6307\u7684\u662f\u5c06\u5206\u6563\u7684\u4f01\u4e1a\u4fe1\u606f\u4e0e\u8d44\u6e90\u96c6\u5408\u5728\u4e00\u4e2a\u5927\u578b”\u6570\u636e\u5e93”\u4e2d\u7684\u6982\u5ff5\uff09\u5e76\u4e14\u6700\u7ec8\u5f62\u6210\u5b8c\u6574\u7684ITIL\u89c4\u8303\u3002\u90e8\u7f72\u6d89\u53ca\u673a\u5668\u5982\u4e0b\u56fe\uff08\u7d2b\u8272\u4e3a\u5df2\u5b8c\u6210\u65bd\u5de5\uff0c\u7ea2\u8272\u4e3a\u65bd\u5de5\u4e2d\uff0c\u84dd\u8272\u4e3a\u8ba1\u5212\u4e2d\uff09\n<\/p>\n

\"\"\/\n\t<\/p>\n

    \n
  1. \n
    \u5728\u5b89\u88c5SCSM\u4e4b\u524d\uff0c\u9700\u8981\u5b89\u88c5KB971119\u4e0eKB975332\uff08\u4e00\u4e2a\u662f\u6388\u6743\u670d\u52a1\u5668\u8865\u4e01\u3001\u4e00\u4e2a\u662f\u62a5\u8868\u670d\u52a1\u5668\u8865\u4e01\uff09\uff0c\u5f53\u7136\uff0c\u5982\u679c\u4f60\u4e0d\u60f3\u624b\u52a8\u6253\u7684\u8bdd\uff0c\u5728\u5b89\u88c5\u68c0\u6d4b\u5b89\u88c5\u6761\u4ef6\u65f6\u4f1a\u5e2e\u4f60\u5b89\u88c5\u4e00\u4e9b\u7f3a\u5c11\u7684\u7ec4\u4ef6\u3002
    \n<\/span><\/div>\n<\/li>\n
  2. \n
    SCSM\u5bf9SQL\u7684\u670d\u52a1\u5668\u8981\u6c42\u4e0e\u5176\u4ed6\u7ec4\u4ef6\u6709\u70b9\u4e0d\u540c\uff0c\u9664\u4e86\u82f1\u6587\u53ca\u5176\u4ed6\u5927\u90e8\u5206\u8bed\u8a00\u7684\u6392\u5e8f\u662f\u8981\u6c42SQL_Latin1_General_CP1_CI_AS\uff0c\u4e2d\u6587\u7248\u7684SCSM\u53ea\u652f\u6301Chinese\u6392\u5e8f<\/strong>\uff1a
    \n<\/span><\/div>\n<\/li>\n<\/ol>\n

    Microsoft SQL Server 2008 R2+ \u6216 Microsoft SQL Server 2012\uff08SP1\uff09
    \n<\/strong><\/p>\n

    \u00a0\u00a0\u00a0\u00a0
    \n<\/strong><\/p>\n

    \n\n\n<\/colgroup>\n\n\n\n
    \n

    PS\uff1a<\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

    \n

    \u5982\u679c\u4f7f\u7528\u9ed8\u8ba4\u6392\u5e8f\u89c4\u5219 (SQL_Latin1_General_CP1_CI_AS)\uff0c\u5219\u4f1a\u51fa\u73b0\u8b66\u544a\u6d88\u606f\u3002 \u5728\u4f7f\u7528\u9ed8\u8ba4\u6392\u5e8f\u89c4\u5219\u65f6\uff0c\u65e0\u6cd5\u5728 Service Manager \u4e2d\u652f\u6301\u591a\u79cd\u8bed\u8a00\u3002\u5982\u679c\u4ee5\u540e\u51b3\u5b9a\u4f7f\u7528\u53e6\u4e00\u79cd\u6392\u5e8f\u89c4\u5219\u4ee5\u652f\u6301\u591a\u79cd\u8bed\u8a00\uff0c\u5219\u5fc5\u987b\u91cd\u65b0\u5b89\u88c5 SQL Server\u3002 \u8bf7\u53c2\u9605\u00a0System Center 2012 \u2013 Service Manager \u89c4\u5212\u6307\u5357<\/a>\u4e2d\u7684”Microsoft SQL Server 2008 SP1″\u3002<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    \n\u00a0<\/p>\n

      \n
    1. \n
      \u5173\u4e8eSCSM\u7684\u90e8\u7f72\u67b6\u6784\uff0c\u5355\u4e00\u67b6\u6784\u4e0b\uff0cDB\u4e0eSCSM\u662fAll in one\u7684\uff0c\u4f46\u662f\u57fa\u4e8e\u786c\u8981\u6c42\uff0cSCSM\u4e0d\u53ef\u4ee5\u4e0eDB\u670d\u52a1\u5668\u5b89\u88c5\u5728\u4e00\u8d77\uff0c\u6545\u9700\u8981\u989d\u5916\u4e00\u53f03G\u5185\u5b58\u7684\u865a\u673a\u4f5c\u4e3aSCSM\u7684\u6570\u636e\u5e93\u7ba1\u7406\u670d\u52a1\u5668\uff08\u5de6\u53f3\u4e24\u56fe\u4e00\u81f4\uff0c\u5de6\u4e3a\u82f1\u6587\u7248\uff0c\u53f3\u4e3a\u4e2d\u6587\u7ffb\u8bd1\uff0c\u4e2d\u6587\u7ffb\u8bd1\u4e3a\u8f6c\u8f7d<\/strong>\uff09\uff1a
      \n<\/span><\/div>\n

      \"\"\/\"\"\/
      \n\t\t\t\t<\/span><\/p>\n<\/li>\n

    2. \n
      \u6211\u4eec\u7684\u5b9e\u9a8c\u4e0d\u8003\u8651\u4f7f\u7528\u5355\u5b9e\u4f8b\u7684\u90e8\u7f72\u67b6\u6784\uff0c\u867d\u7136\u5b9e\u9a8c\u8d44\u6e90\u6709\u9650\uff0c\u4f46\u662f\u8003\u8651\u5230\u8981\u5c3d\u529b\u8fd8\u539f\u771f\u5b9e\u9879\u76ee\u73af\u5883\uff0c\u6545\u4f7f\u7528\u53cc\u5b9e\u4f8b\u7684\u90e8\u7f72\u65b9\u5f0f\uff0c\u5373\u4e00\u53f0\u4f5c\u4e3aSCSM\u4e3b\u670d\u52a1\uff08SCSM01\uff09\uff0c\u53e6\u5916\u4e00\u53f0\u4f5c\u4e3aSCSM\u7684\u6570\u636e\u5e93\u670d\u52a1\u5668\uff08SCDB02\uff09\uff1a
      \n<\/span><\/div>\n

      \"\"\/
      \n\t\t\t\t<\/span><\/p>\n<\/li>\n

    3. \n
      \u770b\u4e0bSCSM\u7684\u786c\u4ef6\u89c4\u5212\u8981\u6c42(\u8fd9\u91cc\u5c31\u642c\u4e0b\u767d\u76ae\u4e66\u8fc7\u6765\u5427)\uff1a
      \n<\/span><\/div>\n<\/li>\n<\/ol>\n
      \n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n
      \n

      \u89d2\u8272<\/strong><\/span><\/p>\n<\/td>\n

      		\n

      \u8981\u6c42<\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

      \n

      Service Manager \u6570\u636e\u5e93<\/strong><\/span><\/p>\n<\/td>\n

      		\n

      \u516b\u6838 2.66 \u5343\u5146\u8d6b (GHz) CPU
      \n<\/span><\/p>\n

      8 GB RAM\uff08\u9002\u7528\u4e8e 20,000 \u4e2a\u7528\u6237\uff09
      \n<\/span><\/p>\n

      32\u00a0GB RAM\uff08\u9002\u7528\u4e8e 50,000 \u4e2a\u7528\u6237\uff09
      \n<\/span><\/p>\n

      80 GB \u53ef\u7528\u78c1\u76d8\u7a7a\u95f4
      \n<\/span><\/p>\n

      RAID \u7ea7\u522b 1 \u6216 \u7ea7\u522b 10 \u9a71\u52a8\u5668*<\/span><\/p>\n<\/td>\n<\/tr>\n

      \n

      Service Manager \u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

      		\n

      \u56db\u6838 2.66 GHz CPU
      \n<\/span><\/p>\n

      8 GB RAM
      \n<\/span><\/p>\n

      10 GB \u53ef\u7528\u78c1\u76d8\u7a7a\u95f4<\/span><\/p>\n<\/td>\n<\/tr>\n

      \n

      Service Manager \u63a7\u5236\u53f0<\/strong><\/span><\/p>\n<\/td>\n

      		\n

      \u4e24\u6838 2.0 GHz CPU
      \n<\/span><\/p>\n

      4 GB RAM
      \n<\/span><\/p>\n

      10 GB \u53ef\u7528\u78c1\u76d8\u7a7a\u95f4<\/span><\/p>\n<\/td>\n<\/tr>\n

      \n

      \u6570\u636e\u4ed3\u5e93\u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

      		\n

      \u56db\u6838 2.66 GHz CPU
      \n<\/span><\/p>\n

      8 GB RAM\uff08\u8bf7\u53c2\u9605\u672c\u6307\u5357\u4e2d\u7684\u786c\u4ef6\u6027\u80fd<\/a>\u90e8\u5206\u3002\uff09
      \n<\/span><\/p>\n

      \u5f53\u5728\u5355\u4e2a\u670d\u52a1\u5668\u4e0a\u627f\u8f7d\u6570\u636e\u4ed3\u5e93\u7ba1\u7406\u7ec4\u548c SQL Server Analysis Services \u65f6\uff0c\u5b83\u5e94\u5305\u542b\u81f3\u5c11 16 GB RAM\u3002
      \n<\/span><\/p>\n

      10 GB \u53ef\u7528\u78c1\u76d8\u7a7a\u95f4<\/span><\/p>\n<\/td>\n<\/tr>\n

      \n

      \u6570\u636e\u4ed3\u5e93\u6570\u636e\u5e93<\/strong><\/span><\/p>\n<\/td>\n

      		\n

      \u516b\u6838 2.66 GHz CPU
      \n<\/span><\/p>\n

      8 GB RAM\uff08\u9002\u7528\u4e8e 20,000 \u4e2a\u7528\u6237\uff09
      \n<\/span><\/p>\n

      32 GB RAM\uff08\u9002\u7528\u4e8e 50,000 \u4e2a\u7528\u6237\uff09
      \n<\/span><\/p>\n

      400 GB \u53ef\u7528\u78c1\u76d8\u7a7a\u95f4
      \n<\/span><\/p>\n

      RAID \u7ea7\u522b 1 \u6216 \u7ea7\u522b (1+0) \u9a71\u52a8\u5668<\/span><\/p>\n<\/td>\n<\/tr>\n

      \n

      \u81ea\u52a9\u670d\u52a1\u95e8\u6237\uff1a\u5177\u6709 SharePoint Web \u90e8\u4ef6\u7684 Web \u5185\u5bb9\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

      		\n

      \u516b\u6838 2.66 GHz CPU
      \n<\/span><\/p>\n

      \u516b\u6838 64 \u4f4d CPU\uff08\u9002\u7528\u4e8e\u4e2d\u578b\u90e8\u7f72\uff09
      \n<\/span><\/p>\n

      16 GB RAM\uff08\u9002\u7528\u4e8e 20,000 \u4e2a\u7528\u6237\uff09
      \n<\/span><\/p>\n

      32 GB RAM\uff08\u9002\u7528\u4e8e 50,000 \u4e2a\u7528\u6237\uff09
      \n<\/span><\/p>\n

      80 GB \u53ef\u7528\u786c\u76d8\u7a7a\u95f4<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

        \n
      1. \n
        \u5173\u4e8e\u8f6f\u4ef6\u8981\u6c42\uff0c\u6709\u4e24\u70b9\u6bd4\u8f83\u9700\u8981\u6ce8\u610f\u7684\uff1a
        \n<\/span><\/div>\n<\/li>\n<\/ol>\n
          \n
        • \n
          SQL\u670d\u52a1\u5668\u9700\u8981\u5b89\u88c5\u5206\u6790\u7ba1\u7406\u5bf9\u8c61
          \n<\/span><\/div>\n<\/li>\n
        • \n
          SCSM\u7684Web\u7ec4\u4ef6\u4e0d\u652f\u6301SharePoint 2013
          \n<\/span><\/div>\n<\/li>\n
        • \n
          \u5982\u679cSSRS\u4e0eSCSM\u6570\u636e\u5e93\u4e0d\u5728\u540c\u4e00\u4e2a\u5b9e\u4f8b\u4e0a\uff0c\u90a3\u4e48\u5fc5\u987b\u5411\u5168\u5c40\u7a0b\u5e8f\u96c6\u7f13\u5b58\u6dfb\u52a0Microsoft.EnterpriseManagement.Reporting.Code<\/strong>
          \n\t\t\t\t<\/span><\/div>\n<\/li>\n<\/ul>\n
            \n
          1. \n
            \u5982\u679c\u60f3\u8981\u4e86\u89e3SCSM\uff0c\u6211\u5c31\u501f\u752851CTO\u4e00\u4f4d\u8001\u5e08\u7684\u56fe\u6765\u89e3\u91ca\uff1a
            \n<\/span><\/div>\n<\/li>\n<\/ol>\n

            \"\"\/\n\t<\/p>\n

              \n
            1. \n
              \u53e6\u5916\u5173\u4e8eSelf-Service Portal\uff0c\u5176\u5b9e\u6211\u66f4\u559c\u6b22\u53ebService Manager Portal\uff08SMP\uff09\u7684\u4e00\u4e9b\u89c4\u5212\u6d41\u7a0b\uff1a
              \n<\/span><\/div>\n<\/li>\n<\/ol>\n

              \"\"\/\n\t<\/p>\n

                \n
              1. \n
                \u5173\u4e8eSCSM SMP\u7684\u90e8\u7f72\u67b6\u6784\uff1a
                \n<\/span><\/div>\n<\/li>\n<\/ol>\n

                \"\"\/\n\t<\/p>\n

                  \n
                1. \n
                  \u9644\u9001\uff1a\u5173\u4e8eSCSM\u7684\u7aef\u53e3\u8981\u6c42\uff1a
                  \n<\/span><\/div>\n<\/li>\n<\/ol>\n
                  \n\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
                  \n

                  \u89d2\u8272<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  \u7aef\u53e3\u53f7\u548c\u65b9\u5411<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  \u8bf4\u660e <\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Service Manager \u63a7\u5236\u53f0<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  5724\u00a0—><\/p>\n<\/td>\n

                  		\n

                  Service Manager \u7ba1\u7406\u670d\u52a1\u5668*<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Service Manager \u63a7\u5236\u53f0<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  5724\u00a0—><\/p>\n<\/td>\n

                  		\n

                  \u6570\u636e\u4ed3\u5e93\u7ba1\u7406\u670d\u52a1\u5668<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Service Manager \u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  1433 —><\/p>\n<\/td>\n

                  		\n

                  \u8fdc\u7a0b Service Manager \u6570\u636e\u5e93<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Service Manager \u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  5724 —><\/p>\n<\/td>\n

                  		\n

                  \u6570\u636e\u4ed3\u5e93\u670d\u52a1\u5668<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Service Manager \u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  5724 —><\/p>\n<\/td>\n

                  		\n

                  Operations Manager 2007 \u8b66\u62a5\u548c CI \u8fde\u63a5\u5668<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Service Manager \u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  389 —><\/p>\n<\/td>\n

                  		\n

                  Active\u00a0Directory \u8fde\u63a5\u5668<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Service Manager \u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  1433 —><\/p>\n<\/td>\n

                  		\n

                  Configuration Manager \u8fde\u63a5\u5668<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  \u6570\u636e\u4ed3\u5e93\u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  1433 —><\/p>\n<\/td>\n

                  		\n

                  \u8fdc\u7a0b\u6570\u636e\u4ed3\u5e93\u6570\u636e\u5e93\u670d\u52a1\u5668<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  \u6570\u636e\u4ed3\u5e93\u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  1433 —><\/p>\n<\/td>\n

                  		\n

                  \u8fdc\u7a0b Service Manager \u6570\u636e\u5e93\u670d\u52a1\u5668<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  \u6570\u636e\u4ed3\u5e93\u7ba1\u7406\u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  2383 —><\/p>\n<\/td>\n

                  		\n

                  SQL Server Analysis Services**<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  SQL Reporting Service \u670d\u52a1\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  1433 —><\/p>\n<\/td>\n

                  		\n

                  \u8fdc\u7a0b\u6570\u636e\u4ed3\u5e93\u6570\u636e\u5e93\u670d\u52a1\u5668<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Web \u6d4f\u89c8\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  80 —><\/p>\n<\/td>\n

                  		\n

                  SQL Server Reporting Services (SSRS)<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Web \u6d4f\u89c8\u5668<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  [\u5b89\u88c5\u7a0b\u5e8f***] —><\/p>\n<\/td>\n

                  		\n

                  SharePoint Web \u90e8\u4ef6\u670d\u52a1\u5668<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Web \u6d4f\u89c8\u5668<\/strong><\/span><\/p>\n<\/td>\n

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                  Service Manager \u6570\u636e\u5e93<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

                  \u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014
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                  <\/strong>
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                  \"\"\/
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